How to Set Up Your FamilyStick
Follow these seven steps to connect your FamilyStick to your TV and start playing.
Before you start
Have your TV remote, both controllers, the Game Stick, the tiny USB receiver and the included USB power cable ready. Keep the short HDMI extension cable nearby in case you need it.
Batteries are not included. You will need batteries for both controllers.
Two connections are needed: HDMI connects the Game Stick to your TV. The USB cable supplies power.
1. Put batteries in both controllers
Open the battery compartment on the back of each controller and insert the batteries, matching the + and โ markings. Close the covers.
2. Plug in the USB receiver
Find the tiny USB piece with no cable attached. Plug it into the Game Stickโs USB port.
This receiver lets the controllers connect wirelessly to the Game Stick.
3. Connect the power cable
Plug the small end of the included USB power cable into the Game Stickโs power port. Connect the larger USB end to a USB power source.
A small light on the Game Stick will turn on when it receives power.
Keep this cable connected while you play. The HDMI connection alone does not power the Game Stick.
4. Connect the Game Stick to your TV
Plug the Game Stick into an HDMI port on your TV. Note the port number, such as HDMI 1 or HDMI 2.
Not enough space behind your TV? Connect the included short HDMI extension cable to the Game Stick, then plug the other end into the TV.
5. Select the correct HDMI input
Turn on your TV. Use your TV remoteโs Input or Source button to select the HDMI port you used.
The game menu should appear on your TV.
6. Turn on the controllers
Press the MODE button in the centre of each controller. They will connect automatically.
Left light: Player 1
Right light: Player 2
7. Choose a game and play
Use your controller to choose a console, then select a game from that console.
Youโre ready to play. Enjoy your FamilyStick!
Need a hand?
No picture on the TV
Check that the USB power cable is connected and the Game Stickโs power light is on. Make sure the HDMI connection is secure, then select the matching HDMI input using your TV remote.
The controllers are not connecting
Check that the tiny USB receiver is plugged into the Game Stick. Check the batteries and their + and โ positions, then press the MODE button on each controller.
The Game Stick does not fit behind the TV
Use the included short HDMI extension cable between the Game Stick and the TVโs HDMI port.
Still need help?
Email support@heywondr.com with your order number and a description of what you see on your TV. A photo of the connections can help us understand the issue.